| hell-o |
[05 Nov 2009|10:32am] |
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mood |
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music |
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Stellar - Incubus |
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Hey there,I'm Veronica,nice to meet ya XD
I'm italian and I'm almost 20 years old.
I'm shy and not very talkative,so this intro is going to be very short and boring -.-"
I like to draw (mostly dresses and mangas...i'm better at copying though XP),listening to music 24/7 and using the computer... yeah,i know typical and boring interests -.-"
I love Fall Out Boy,Avenged Sevenfold and many other bands :D
I have a lj too,but not knowing what to write i don't post too often there,and i don't know if i'll be able to post something here either XD oh well,i think i'll just post random stuff *shrugs*
bye ^-^
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| What A Week...Excitement, Adventure, And Really Wild Things... |
[03 Nov 2009|06:53pm] |
The last two weeks at work have been fairly busy overall. Three of my co-workers are away on maternity leave (all babies strong and healthy, and so are the moms. Yay!), and as the calendar year winds down people are realizing that they have to use up their vacation time or lose it. This means that people like me who are cross-trained for more than one task are being shifted around to cover workstations for people who are out for whichever reason. It's also the height of headcold season, so there are also a lot of short-term sick calls to deal with.
As annoying as that is when I plan to do one task, and get told to do another, I'm pleased that the sick people are staying home. I work in a food store remember??
One thing that is common to a lot of retail stores near the end of the month is people who are on fixed incomes that come in to return items that are unopened and unused so they can get a little cash to buy food. A lot of the elderly are too proud to go apply for food stamps, or don't qualify because their income is "too high" but the cost of medications means they fall short every month.
The Company has a hassle-free policy for 99.99% of all returns. this is true even if they have lost their receipt, and even if it is open or expired because they have a taste and quality guarantee. The Company is aware that theives and scammers will try to take advantage of this, so returns over a certain dollar amount are given as a store gift card instead of cash if the customer has "lost" their receipt. Almost everyone is ok with this policy because they want to buy food anyway. The people who have been putting up the biggest fuss are not necessarily those whome you would expect. Yes drug addicts want cash, but they tend to be so brain-fried that it is obvious when they walk in, grab an expensive cut of meat or "stop smoking" kit and stumble up to the Service Desk to try to scam a refund. They get laughed at with The Company's blessings.
But our Store Detective (I'm going to call him PC Andy, you'll see why below) has recently caught and arrested a ring of theives all over the age of 65. These sweet-and-harmless looking "Little Old Ladies" would come in with their oversize shopping bags and spend hours supposedly reading ingredient labels and studying prices. When they thought nobody was looking, they would slip something into the shopping bag. Just before they would leave, they would bring it up to the desk to "return" it, usually with a story that a neighbor had gotten it for them, and their doctor won't let them have salt/sugar/nuts/whaever anymore. One or two items is believable, but not so much if the same person comes in four or five times a week with the same story. But until now, there had been a different person working on the Desk every day, so nobody really noticed until the theives started getting greedy. Instead of one or two items at a time, four times a week, these five ladies and one gentleman started bringing in full shopping bags with what looked like an entire week's worth of groceries. The value was double or triple what The Company declared should be given out as store credit/gift cards, and these people always argued and tried to negotiate to get cash. One lady even suggested I make it three or four different transactions in order to keep it below the limit. Um. No. Then I'd be an accessory. PC Andy busted all but one of them this week. He's only waiting to get proof for the last one, but she seems to be smart enough to swipe stuff from elsewhere instead.
And as for the Excitement, Adventure, and Really Wild Things?...( Details are here, below the cut... )
So with all that going on, some Very Important Projects didn't get done on time. Management explained the problem, but Corporate, full of people who have never had to work in the "real world" of interacting with customers didn't care. They want everything caught up on yesterday. BossOfBorg had no idea how to get caught up until I suggested I come in on one of my two days off, lock myself in to one of the offices and Get Things Done. He seemed suprised that I would give up one of my days off, but I told him that as long as I get paid, I'm more than happy to do it. He said OF COURSE I'd get paid, don't be silly, but it seemed to flabbergast him that I was more willing to work for pay than lounge around the house without getting paid. I don't think he understands what it's like to try to make ends meet at retail-levels of pay.
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| My introduction |
[27 Oct 2009|02:05pm] |
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mood |
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Hi, everyone! I'm Amanda. I just joined up with InsaneJournal yesterday, and am still getting the feel for how things go around here. I'm new to this site, but am also something of a veteran at blogging. While I knew that IJ existed before now, I never really got interested in joining up until recently. Anyhoo...it's nice to meet y'all, and I'll see you on the boards!
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